Shipping and Return Policy
Last updated: 17 Sept, 2023
At Dusky India, we are committed to providing you with a seamless and enjoyable shopping experience. To ensure transparency and customer satisfaction, we have outlined our shipping and return policy below. By making a purchase on our website or through our services, you agree to abide by these terms.
Shipping Policy
Order Processing:
- All orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.
- Please allow additional processing time for personalized or made-to-order items.
Delivering policy:
- We try to deliver all the confirmed orders within 2-7 business days (excluding weekends and holidays).
- Please allow additional time for the remote/rural areas.
Shipping Charges:
- We offer free delivery on all our product all over India.
- For International deliveries, we have started taking order yet, but we will update soon on this.
Order Tracking:
- Once your order ships, you will receive a tracking number via email, allowing you to monitor the status and progress of your delivery.
Return Policy:
Eligibility for Returns/Refunds:
- We do not accept returns since its a beauty products but we offer refund on damaged products.
- To be eligible for a refund, the item must be damaged while delivering.
Refunds Process:
- To initiate a return, please contact our customer support team at sales@duskyindia.in or +91 9311241200.
- Refunds will be processed within 7 days and will be issued using the original payment method.
Contact Us:
If you have any questions or need further assistance regarding our shipping and return policy, please don't hesitate to reach out to our customer support team at sales@duskyindia.in or +91 9311241200.
Dusky India reserves the right to update or modify this policy at any time. Please refer to our website for the most up-to-date version of our policy.
